Refund policy
Return and Refund Policy
Last Updated: October 25, 2026
At Second Morning Supply Co., we want you to love what you order. We understand that sometimes things don't go as planned, and we're committed to making things right whenever possible.
Made-to-Order Products
Our products are made especially for you when you place an order. Because each item is printed on demand, we generally cannot accept returns or exchanges for incorrect sizes, color preferences, or changes of mind.
Please review product descriptions, sizing charts, and color options carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery.
To help us resolve the issue quickly, please include:
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Your order number
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A brief description of the problem
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Clear photographs showing the issue
Once we review your request, we'll arrange an appropriate resolution, such as a replacement or refund, at no additional cost to you.
Sizing Issues
Because our products are made to order, we generally cannot offer refunds or exchanges when an incorrect size is selected.
We strongly encourage customers to review the sizing chart provided on each product page before ordering.
If you have questions about sizing before purchasing, please contact us. We're happy to help.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
We will do our best to accommodate cancellation requests before production begins.
Once an order enters production, cancellation may no longer be possible.
Refunds
If a refund is approved, it will be issued to your original payment method.
Please allow up to 10 business days after the refund is processed for the funds to appear, depending on your financial institution.
Lost or Missing Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, please check around your property and with other household members.
If you still cannot locate your package, contact us so we can investigate the issue with our shipping partners.
If your package is confirmed lost in transit, we will work with you to arrange an appropriate resolution.
Contact Us
If you have questions about an order, returns, or refunds, please contact Second Morning Supply Co. using the contact information provided on our website.
We appreciate your support of our small business!
Second Morning Supply Co.